Last Updated: (26/10/2025)
Introduction
Welcome to STR UK, the official UK supplier of STR Elektronik door entry systems. These Terms and Conditions outline the rules and regulations for using the STR UK website and related services. By accessing or using this website, you agree to be bound by the terms outlined below. If you do not agree with any part of these Terms and Conditions, please discontinue use of this website immediately.
The Contract
All orders are subject to acceptance and product availability. When you place an order, you will receive an email acknowledging receipt of your order. This email does not constitute acceptance of your order. A contract between you and STR UK will be formed once you receive a dispatch confirmation email confirming that your goods have been shipped.
Pricing and Availability
All prices shown include VAT and are subject to change without notice. While we take every care to ensure that product descriptions, images, and prices are accurate, errors may occasionally occur. If we identify an error in the price or description of a product you have ordered, we will contact you as soon as possible to confirm whether you wish to proceed with the order at the correct price or cancel it.
Payment
Payment must be made in full before goods are dispatched. STR UK accepts most major credit and debit cards, as well as PayPal. All transactions are processed securely, and no payment information is stored on our servers.
Shipping and Returns
Please refer to our Shipping and Returns Policy for detailed information on delivery methods, estimated timeframes, shipping fees, and return procedures.
Order Cancellation
STR UK reserves the right to cancel any order for any reason, including but not limited to stock availability, pricing errors, or suspected fraudulent activity. Customers may also cancel their orders within the timeframe specified in our Shipping and Returns Policy.
Intellectual Property
All intellectual property rights, including logos, designs, text, images, and other content featured on this website, remain the property of STR UK or its licensors, including STR Elektronik GmbH. You may not reproduce, copy, or distribute any material from this website without prior written consent.
Liability
STR UK will not be liable for any indirect, incidental, or consequential losses arising from the use of this website or products purchased, including but not limited to loss of profits, business interruption, or data loss. We are not responsible for delivery delays caused by third-party couriers or events beyond our reasonable control.
Changes to These Terms
STR UK reserves the right to modify these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on this page. Continued use of the website constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the UK courts.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
- Email: sales@str-uk.co.uk