Privacy Policy

Last updated: (26/10/2025)

Introduction

At STR UK, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. It also outlines your privacy rights and how the law protects you.

STR UK acts as the data controller for all personal information collected through this website. In some cases, data may be shared with STR Elektronik GmbH in Germany for warranty or product support purposes, but only when necessary and always in compliance with UK data protection law.

Data We Collect

We may collect the following types of data:

  • Personal Identification Information: Such as your name, email address, and other details provided when you contact us or place an order.
  • Payment Information: Information required to process transactions securely through trusted third-party payment providers.
  • Technical Data: Automatically collected data including your IP address, browser type, and operating system to help improve website performance and security.

How We Use Your Data

We use your data to:

  • Process and fulfil your orders, including delivery updates and customer support.
  • Improve and personalise your experience on our website.
  • Conduct internal analysis and audits to enhance our products and services.
  • Communicate with you about updates, product information, or special offers (only if you have opted in).
  • Provide product warranty or technical assistance through STR Elektronik, when required.

Security

We take your data security seriously. STR UK has implemented appropriate physical, electronic, and managerial measures to safeguard your information and prevent unauthorised access, alteration, or disclosure.

Your Data Protection Rights

Under UK data protection law, you have the following rights:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal data, where legally applicable.
  • Right to Restrict Processing: You can request that we limit the way we use your data.
  • Right to Data Portability: You can request that your data be transferred to another organisation or directly to you.
  • Right to Object: You can object to certain uses of your data, such as direct marketing.

For more information about your rights, visit the Information Commissioner’s Office (ICO) website: www.ico.org.uk.

Third-Party Services

We may use third-party providers such as payment gateways or analytics tools to process data on our behalf. These partners are carefully selected to ensure your data is handled securely and in compliance with data protection regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or wish to exercise your rights, please contact us: